Privacy Policy

Last updated: June 2026

We collect only the information needed to manage your hosting account and deliver our services. We do not use advertising cookies or tracking pixels.

1. Who we are

Online Business Kit Ltd trading as Nodix, registered in England and Wales (Company No. 17231265). Website: nodix.co.uk. Contact: support@nodix.co.uk

2. What data we collect and why

• Hosting account: your name, email, and billing details processed via Stripe. Card data is handled entirely by Stripe and never seen or stored by us.
• Server logs: IP addresses and access logs for security and troubleshooting.
• Support: your name, email, and message content when you contact us.

3. Payment processor

Payments are processed by Stripe — see stripe.com/gb/privacy. We never see or store your card details.

4. How we use your data

• Provision and manage your hosting account
• Process payments and issue invoices
• Respond to support requests
• Maintain server security and investigate abuse
• Comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

5. Legal basis

• Contract: delivering your hosting service
• Legitimate interests: security, abuse prevention, service improvement
• Legal obligation: tax and HMRC requirements

6. Data retention

Billing records: 7 years (HMRC). Server access logs: 90 days. Support correspondence: 2 years.

7. Your rights

Under UK GDPR you can access, correct, or request deletion of your data, and lodge a complaint with the ICO at ico.org.uk. Contact: support@nodix.co.uk

8. Changes

We may update this policy from time to time. The current version will always be on this page.